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Frequently Asked Questions

If you do not find the answer to your question below, please contact us directly using the above form.

How do I become a Coal Fired Rewards member?

What are the benefits and how does it work?

How does a member become or stay a VIP and what do they get?

Why did you change the rewards program? 

The new and improved program updates on 3/31/2021. What will happen with existing points and rewards?

Will I receive anything special for my birthday?

How do I earn rewards?

How can I redeem my rewards?

Do my points expire? 

Will my $5 rewards expire?

How can I check my points and rewards?

I didn’t receive credit for a recent visit. What should I do?

After I register what will you do with my Information?

Miscellaneous Information

How are BurgerFi & Anthony’s Coal Fired Pizza connected?

How do you sign up for BurgerFi rewards program?